How do I reset my password?

1. Changing your old password

If you know your current password and account ID (your email), you can easily reset your password at any time by logging in to your account here:

https://sensortower.com/users/sign_in

and then visiting your account management page here:

https://sensortower.com/users/edit

OR:

Then...

2. Recovering your password:

If you have forgotten your password and cannot log in, you can reset your password by visiting this page below and entering the email for your account:

https://sensortower.com/users/password/new

Once you have done this, a  message will be sent to the email address you provided, with instructions that you can follow to reset your password.

3. Recovering your account's email address:

Unfortunately we are unable to help you recover your email address, unless you can provide specific and compelling credentials that we can correlate to an existing account.  Contact support@sensortower.com if you have lost your email address or believe that your account may have been compromised in some way.

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