How do I cancel my subscription?
We're sorry to see you go!
You can cancel or change your account plan at any time by logging in and visiting your Account Info page.
*** Please note that on the date you cancel your subscription, your current paid term (month/year), will remain active until expired. Thereafter, you will not be charged for the subsequent month/year. For example, if you signed up on January 15 for monthly payments, and after several months, you cancel your subscription on April 1, your service will continue until April 15th, after which your service will terminate and you will no longer be charged. Please note that paid terms are aligned to your anniversary date of sign up - not to the current calendar month's start.
Steps to cancel
First click on your account name in the upper right corner of your Sensor Tower dashboard, then select "Account Info", as shown below:
Next, select "Edit Plan and Payment Info" at left:
To cancel, click on the "Unsubscribe" button at the bottom.